Dear Friends,

We hope you, your family and friends are safe and in good health during this extraordinary period of the coronavirus pandemic and subsequent lockdown.

Our prayers are with those affected by the virus and we wish strength, resilience and health to anyone still in the recovery process.

It is with great pleasure that we can now announce that our dealership has been approved safe to reopen and assist all Lexus owners with valid level 4 and 5 lockdown permits. From Monday the 4th of May, we look forward to assisting all those who are able to visit us.

In order to ensure the safety of our staff and guests at all times, we will be operating with the following procedures in place for the foreseeable future:

  • We request you to make an appointment before visiting us
  • Please bring your level 4 or 5 essential services permit
  • Your temperature will be screened with an infrared thermometer upon arrival. Any guest with a temperature above 37 degrees will be turned away.
  • Your contact details will be logged in a register for possible contact tracing.
  • Please wear a mask for the duration of your visit and practice social distancing.
  • You will also be required to sanitise your hands before entering the dealership.
  • Common Symptoms of COVID-19 are:

  • Sore throat
  • High fever
  • Dry cough
  • Shortness of breath
  • Shaking chills
  • Headaches
  • If you or someone in your family displays any of these symptoms, it’s better to err on the side of caution.

    You can contact the SA Coronavirus hotline on: Whatsapp “CHECK” to 0600 123 456 or Dial *134*832# from your smartphone.

    Safety measures we’re taking at Lexus Durban South 

    Your health and wellbeing are our main priority while you’re a guest at our showroom, and we’ve made multiple interventions to ensure your safety.

    Some of those measures are listed below.

  • Prior to opening for business, our whole facility will be sanitized. This includes all surfaces as well as the furniture.
  • Out of respect to our guests, all our staff will wear masks. Please may we request that you do the same.
  • There will be no physical contact when any of our staff greet you ie. no handshakes
  • We have made hand sanitizer available to you at every possible touch point ie restrooms, sales desks, cashier, parts counter, service advisor desks, etc
  • Servicing your car with us

  • Vehicles being dropped and collected in the service centre will have all touch points (40 in total) sanitized including the keys. The relevant protective covers will also be used.
  • Should you require it, Drop And Go arrangements can be made (interactions with our staff will be via phone only).
  • All our service advisors desks have a demarcated line in front of them to ensure social distancing takes place. The required positioning of the chairs is marked on the floor.
  • Our technicians will sanitize their hands before and after touching your vehicle.
  • Our wash bay will ensure that all cloths are disinfected and also that they sanitize their hands before and after washing each vehicle.
  • Please check our website, Facebook & Instagram and watch out for our SMS’s for more details on our re-opening.

    Should you have any queries regarding any of the measures outlined above, do not hesitate to contact us.

    We look forward to hosting you again at our dealership. Thank you for your patience during this challenging time. Together, we can get through the lockdown safely.

    Raj Rampathy

    Dealer Principal


    You're welcome to contact us if unsure of any regulations

    New cars: Naeem Saib : 083 666 9990

    Used cars: Vanil Ramdin : 083 795 3764

    Service and Parts: Raj Rampathy : 083 5786 266

    Or Whatsapp us for more info

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